Support & FAQ
Find answers to common questions or get in touch with our team directly.
Frequently Asked Questions
How does the AI Agent work?
The AI Agent analyzes your local project context and generates code using secure, ephemeral API calls to advanced language models. It reads your codebase to provide accurate, context-aware suggestions without using your data for model training.
Can I use Web IDE offline?
Yes! Core editing features, local terminal execution, and Git version control work entirely offline. An active internet connection is only required for AI code generation and syncing with remote Git repositories.
How do I manage my subscription?
All Web IDE subscriptions are managed through Apple securely. You can cancel, upgrade, or downgrade your subscription at any time by navigating to your Apple ID settings on your device and selecting "Subscriptions".
Contact Us
If you couldn't find the answer you were looking for, please send us a message. We typically respond within 24 hours.
Alternatively, you can email us directly at webideapp@gmail.com.